TRX250R.ORG

Member Services => Administration/Moderator Questions => Topic started by: desertR on March 19, 2020, 06:15:39 PM

Title: log on issue with site
Post by: desertR on March 19, 2020, 06:15:39 PM
Done
Title: Re: log on issue with site
Post by: havinnoj on March 19, 2020, 07:23:42 PM
Thanks for the feedback.  What browser are you using?  And computer or phone / tablet?  I haven't seen any of those issues nor does Google Webmaster Tools show any errors so we'll need your feedback to track down.  Anything more specific about the "site not available" message? 

Anybody else having issues?
Title: Re: log on issue with site
Post by: 2ndmoto on March 20, 2020, 12:12:54 AM
No issues here. I check in at least once a day
Title: Re: log on issue with site
Post by: havinnoj on March 20, 2020, 02:05:51 AM
I’ll see if I can reproduce it.  The chatbox stops refreshing after a period of inactivity (as does logging you out of the site).  But I’ll take a look for errors.  Keep me posted if you keep seeing them.
Title: Re: log on issue with site
Post by: croat1 on March 20, 2020, 09:45:05 PM
This is the chat box error correct?

Title: Re: log on issue with site
Post by: evaneyeball on March 20, 2020, 11:02:59 PM
i get that chat box issue but i just refresh the page and its fine.
Title: Re: log on issue with site
Post by: Hawaiiysr on March 20, 2020, 11:53:52 PM
same with me.  only if i timed out. i refresh and its fine
Title: Re: log on issue with site
Post by: broken1 on March 22, 2020, 12:34:35 PM
I've seen the error message croat1 posted but it's only happened a couple times for me lately. I was seeing that chat box message all the time on our old i-pad but I switched to a kindle fire & problem went away.
Title: Re: log on issue with site
Post by: havinnoj on March 22, 2020, 01:10:23 PM
Thanks for the feedback guys - I'll have to refresh myself on details of the underlying script that the chatbox uses but basically timeout issues can occur after a period of inactivity (on page but no movement, new web browser tab, etc.).  If you're seeing it when you first load the page (or reload) then that's probably a compatibility issue.  It's hard to reproduce anything without knowing exactly what you're doing beyond that. 
Title: Re: log on issue with site
Post by: havinnoj on March 26, 2020, 09:34:55 PM
I tried at noon, and it took 45 minutes to get to read the new posts. Same thing as the last times.
desertR

Hmmm I haven't able to reproduce anything like that in Chrome myself, nor am I seeing related errors in the logs.  How is your internet connectivity during those times?  When you say it took 45 minutes to get to read the new posts - what was it doing - just loading, giving error messages and you were refreshing?  I'll try to fix when narrow down the source. 

Anybody else seeing issues like this?
Title: Re: log on issue with site
Post by: Hawaiiysr on March 27, 2020, 12:06:26 AM
Better to say something and have Ryan to check it out. I'd hate to lose a contributing member such as yourself.
Title: Re: log on issue with site
Post by: havinnoj on March 27, 2020, 02:14:34 AM
My connectivity is just fine, and I have no other problems with any other sites on-line. I'm on a wireless network that is thru Frontier, and have a wireless booster 10 feet away in my room, and it never fails. The router is 3 months old, and the strength shown on my lap top is excellent, and all my on-line use has no other issues other then this site.
I'll stop complaining now :( Sorry I brought it up, as I seem to be the only one with issues.
desertR

Thanks - please keep posting issues. I’d like to track it down.  Besides the chat box error, what are the errors / messages you saw when it took 45 minutes for the page to load?  Hopefully those can direct me where to look next.
Title: Re: log on issue with site
Post by: havinnoj on March 27, 2020, 02:15:17 AM
Better to say something and have Ryan to check it out. I'd hate to lose a contributing member such as yourself.

Yep exactly, thanks Josh.
Title: Re: log on issue with site
Post by: havinnoj on March 27, 2020, 02:57:06 PM
I know that your just a volunteer, and I see that I'm the only one complaining, so I'll just log on as I can. It didn't take 45 minutes for the page to load (I'm not that patient), I just had to try 4 different times before It would let me in. It is, what it is.
desertR

It's our forum but it's doesn't have a for-profit company behind it if that's what you mean by volunteer.  When you say you had to "try 4 different times" - what happened?  Blank page?  Some error message?