TRX250R.ORG
General => Lounge => Topic started by: Albertp86 on August 11, 2013, 02:54:07 PM
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Tom is no longer with ESR. Not sure what this means for ESR. Speculation can be wild from new customer service to the extreme of closing up shop and I am not one to claim that I have a crystal ball. It might be difficult to get through on the phone if you are trying. Just FYI
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Keep us informed. Hope it doesnt affect the 250r community
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Wow that sucks, I just called them and got the price for a blue cool head for my pro-x cylindered 310. They answered rite away and talked to me for a bit about the head and dome.
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Thanks. I hope all is good over there as I do have many products from them.
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Meh, people change and move on, just hope Eddie gets someone with knowledge to replace him. With all the new stuff they have been rolling out I don't see them closing up.
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I hope all is well. I see esr doing great things for us now and bet they will keep making cool new stuff for us for years to come.
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Tom is no longer with ESR.
Do you know him personally? Just want to know your credibility.
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Do you know him personally? Just want to know your credibility.
Yes
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to come on a new site that is sponcered by esr and your first post is to somehow make it seem as if theres trouble at esr,would make me think that you may be carlos
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Oh Gawd. Here we go. There are those on the site that know me. Don't really care one way or another. That is a good point though.
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I don't know you and that's what it seemed to me. If Im wrong ,Im sorry for calling you out
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Look me up on the other site. You will find that I have been the one blasting Carlos. Just have not had time to get on to this site.
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same username
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same username
Yup
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Look me up on the other site. You will find that I have been the one blasting Carlos. Just have not had time to get on to this site.
not blasting him good enough if you not banned.lol
anyways, maybe eddie and tom had a falling out and maybe tom will start competing.
john
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Im going to remove my posts on this thread
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I blasted him prior to the Nazi moderator. Lol.
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If Tom really is gone, you got to give it up to him for staying as long as he has.
I mean like every day, it was somebody just raking him over the coals about something & really he had nothing to do with it if it was a product failure, other than answering the phone & helping ship out orders.
After a while, a man can only take so much pounding & then you got to get away from it some how.
Neil
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Oh Gawd. Here we go. There are those on the site that know me. Don't really care one way or another. That is a good point though.
I did not mean to start anything, you could have told us a little more. Thanks for the info, I am sure we would all want to know why. I do not know him personally but he has always been a great help when I needed it. Will miss having him on-board.
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I did not mean to start anything, you could have told us a little more. Thanks for the info, I am sure we would all want to know why. I do not know him personally but he has always been a great help when I needed it. Will miss having him on-board.
That message was not directed to you. Another guy deleted his posts after questioning my authenticity. No worries. I like Tom and know him. Had a lot of conversations with him. I should have just kept quiet I guess
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Sharing is caring!
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You have to understand we are still on our toes from people pretending to be someone who they are not, it was your first post so it was odd, but glad you are legit and we welcome you here! Thanks for sharing that with us.
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You have to understand we are still on our toes from people pretending to be someone who they are not, it was your first post so it was odd, but glad you are legit and we welcome you here! Thanks for sharing that with us.
I can appreciate that. After I posted and read it I noticed it was my first post. I am legit I guess.
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Wow...I was just at the coast a week ago ,talking to tom and had stuff replaced same day
I hope they get another guy in there that knows 250r and esr product
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I can vouch for albert talked to him several years ago about carbs on his 310. He lives in the area of the shop and has seen esr at the dunes so I think he knows.
I can't see esr closing up they have been in the business too long and have a massive piece of the market. If you really think about it could you build a aftermarket 250r today and not use one part from esr? Probably not.
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I doubt that Eddie would close up to. That is his life. Eddie is a great guy but hard to figure out. He isn't going to win any congeniality contest by any stretch. Just passing the info for those who like Tommy. For those who dont like him well....not sure what to say. I'm sure someone will take his place or maybe already has. I live 4 hours north of them but consider that my local riding area.
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That suxs that tom is no longer there but esr will not be going anywhere. I am sure it will take a bit for however goes to work there to get up to speed with where tom was at but life will go on. I sure wish tom luck with whatever he is doing and thank him for his help in the past.
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Tom is gone so there is an opening at ESR? Maybe I need a new job. Live at the coast and sell R parts. Dream job!
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I was thinking the samething Michael88R
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I thought about that as well but it could never replace my gig for me. I would suggest that anyone that calls and does not get an answer to leave a message and you 2 guys should call asap. lol.
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Albertp86 where do you live? I'm guessing Bay Area with the 4hr north comment. I am in Livermore.
P.S. AJ you better be calling Eddie TODAY.
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Albertp86 where do you live? I'm guessing Bay Area with the 4hr north comment. I am in Livermore.
P.S. AJ you better be calling Eddie TODAY.
Live near Stockton.
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Ok, not far then. I have a budy that lives east of Stockton, in Linden
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Live near Stockton.
Really ? Where at? I'm in manteca
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If you had to guess, where the most ATC/TRX250Rs are located across the USA, where would you think it to be.
Neil
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In the 4th building on the west coast!
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Really ? Where at? I'm in manteca
Lodi
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Yeah that's too bad that he is no longer there. I just bought an entire cylinder kit with pipe and many other accessories from Tom and he took very good care of me. Maybe too good. Anyways keep this thread updated for anyone that knows whats going on there because Im going to need a new name for who to deal with when I call ESR. Im glad I went with them instead of the other builder that never returned my calls or pm's that I left my number on. Probably was too busy typing posts to do any real work.(sorry guys had to get that jab in)
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Damn...I've been missing a lot being on vaca!!
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hope everything is alright w ESR as well as Tom; i have talked to Tom a handful of times but hes always been very helpful. And my buddy Kyle is looking to order an ESR 310 kit in the next week or two lol
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Damn...I've been missing a lot being on vaca!!
Same here... just got back the other day from a week and a half camping in the Adirondacks.....
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Same here... just got back the other day from a week and a half camping in the Adirondacks.....
What, did you spend time with Doug Crossway & his brother ?.
Neil
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Tom is gone so there is an opening at ESR? Maybe I need a new job. Live at the coast and sell R parts. Dream job!
Oh come on, you know you love Tulare too much to leave!!!
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Eddie contacted one of our members personally that has had some issues with his ESR cylinder and apologized for all the issues he has had with the cylinder and customer service. Offered to send him a brand new cylinder kit. Looks like ESR is doing just fine, if not better.
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What, did you spend time with Doug Crossway & his brother ?.
Neil
No, camping on Alger Island on 4th Lake with my family.
Ok, didnt know, but when you said Anerondikes I know that is where Doug said he lived. He talks like that is a beautiful place.
Oh, so Eddies answering the phone now ?, good to know.
Neil
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Ride-Red 350R
Sorry about my reply ^^^ :concern:, I dont know what happened, why it combinded with your post.
Neil
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Hummm, I sure thought I clicked on Reply With Quote.
Neil
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Yes whats up with them? I ordered a clutch cover and a gasket from TOM on July 25... Called back august 2 TOM says the order got lost.. call back on august 9 new guy forgot his name says no order exists he will get it out monday... call back on august 16 new girl says no order exists LOL.. Ive had great service in the past with esr, but this purchase sucks!
(http://i88.photobucket.com/albums/k196/kjgroen/Screenshot_2013-08-16-17-12-40_zps2b1d158c.png) (http://s88.photobucket.com/user/kjgroen/media/Screenshot_2013-08-16-17-12-40_zps2b1d158c.png.html)
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Ride-Red 350R
Sorry about my reply ^^^ :concern:, I dont know what happened, why it combinded with your post.
Neil
No problem Neil, it happens.. ;)