ESR customer service

[RIDE-RED 350r]

I too would like to put in some good feedback for Eddie...

I am already running one if his trx9 ported 350 topends with his exhaust and reedblock..Still very satisfied with it's performance and still running strong.

So, I won QOTM for June this year and have been wanting to upgrade the carb on my 350 from the 38mm A/S carb to a 41.2 PWK. I asked Eddie if we could bore my carb with my winnings and he advised against it due to the air vanes in the Airstryker carb making boring that carb pretty difficult. So, he offered to trade me a brand new PWK 41.2 for my excellent condition 38mm A/S!

There was some delay (totally understandable given his workload and I am certainly not going to get pushy with a man who does so much for us and then still sponsors our QOTM contest) But in the end, I got the carb I ultimately wanted for my big bore and on top of that he threw in one of his WORKS (note spelling! LOL!) Carb/jet wrenches with an assortment of jets! I did not ask for any extras. He already went above and beyond as far as I am concerned.. But that tells you the kind of guy he is. He didn't have to thrown in that nice little extra goodie, but he did anyway.

Eddie, I would love to see you start to participate here on our board at some point even if you just swing in and check out threads like this. Without ESR and a few others like him, where would we all be??

Thanks ESR!.....

One happy looney ATCer! :tongue-new:

[Pumashine]

Eddie, I would love to see you start to participate here on our board at some point even if you just swing in and check out threads like this. Without ESR and a few others like him, where would we all be??

Thanks ESR!.....

Don't think Eddie does not check out the praise we give him. He is so busy there is no possible way he could respond to a hundred or thousand customers. But I am sure he comes by to see what is troubling us. Eddy is the true 250r god. We all praise him everytime we buy his products. Affordable cylinders and pipes that keep us all happy!!!

[RIDE-RED 350r]

Don't think Eddie does not check out the praise we give him. He is so busy there is no possible way he could respond to a hundred or thousand customers. But I am sure he comes by to see what is troubling us. Eddy is the true 250r god. We all praise him everytime we buy his products. Affordable cylinders and pipes that keep us all happy!!!

Well, I can certainly understand why he doesn't have the time to post. But I am glad to know he swings in here and see what is going on. What better way to keep a finger on the pulse of your customer base?

[nathan89]

I spoke to Eddie on the phone for about 30 minutes last week about doing a 310 engine build.
He was very helpful and polite. It was very nice of him to take the time to talk with me and help
me decide on what setup would be best for the type of riding I do with my 250r.
He gets a big thumbs up from me!