Author Topic: LSR "Customer Service" (Read 5435 times)

havinnoj · « **Reply #15 on:** March 18, 2015, 11:46:56 AM »

Quote from: Tbone07;51749

The few times i've called i've always talked to Bobby, he seemed to be pretty knowledgeable on the R, and was helpful.

X2 - Bobby has always been nothing but helpful when I've talked to him. [MENTION=1321]87cclR[/MENTION] you may want to ask for him directly.

F-Red · « **Reply #16 on:** March 18, 2015, 12:34:53 PM »

That sucks! I couldn't be more happy with my axle. Everyone there that I have talked with, has been more than helpful. I dealt with Heath and Matt. I would definitely try again. Good luck.

87cclR · « **Reply #17 on:** March 18, 2015, 04:47:15 PM »

Quote from: havinnoj;51760

X2 - Bobby has always been nothing but helpful when I've talked to him. @87cclR you may want to ask for him directly.

I'll try that, thanks for all the help

EDIT -had a discussion with a different rep as suggested, I now have a credit with them; he was super helpful, offered to replace the arm, but I really want to get this build going and another week or two is more than I can bear, lol. I'll fill the gouges with epoxy and dab over it with POR15, done and done. Looks like the LSR rep I spoke with previously was an isolated incident. Thanks to all, your advice and help was appreciated.

havinnoj · « **Reply #18 on:** March 18, 2015, 07:01:47 PM »

Quote from: 87cclR;51777

I'll try that, thanks for all the help

EDIT -had a discussion with a different rep as suggested, I now have a credit with them; he was super helpful, offered to replace the arm, but I really want to get this build going and another week or two is more than I can bear, lol. I'll fill the gouges with epoxy and dab over it with POR15, done and done. Looks like the LSR rep I spoke with previously was an isolated incident. Thanks to all, your advice and help was appreciated.

Great to hear you were taken care of.