Author Topic: ATV Galaxy (Read 8439 times)

muthahucker · « **on:** January 19, 2015, 05:21:04 PM »

Has anyone else dealt with ATV Galaxy on Ebay? I have bought several large items from them in the past with no problems. I bought one of the Duncan front bumpers from them in early December for Christmas and it has never arrived. ATV Galaxy has still never responded to 3 emails requesting an update on its status.

Up until now I have had good service from them, wondering what other members impression of them is.

mandom250r · « **Reply #1 on:** January 19, 2015, 05:39:22 PM »

Never had a problem with them but never tried contacting them or asked them any questions though

dem3500 · « **Reply #2 on:** January 19, 2015, 05:39:33 PM »

I just ordered a tank from him yesterday so too early to tell for me. He's huge on eBay and I would think he has to be a good seller but who knows. He has a website outside of eBay. Did you try calling?

havinnoj · « **Reply #3 on:** January 19, 2015, 05:40:39 PM »

Quote from: muthahucker;48986

Has anyone else dealt with ATV Galaxy on Ebay? I have bought several large items from them in the past with no problems. I bought one of the Duncan front bumpers from them in early December for Christmas and it has never arrived. ATV Galaxy has still never responded to 3 emails requesting an update on its status.

Up until now I have had good service from them, wondering what other members impression of them is.

Hmmm - bought a few things from them in recent months (including a Duncan bumper) and never had an issue. Keep us posted with what you find out.

dem3500 · « **Reply #4 on:** January 19, 2015, 05:43:11 PM »

If you want to get results fast fill out a complaint with paypal

Pumashine · « **Reply #5 on:** January 19, 2015, 06:41:11 PM »

Quote from: dem3500;48991

If you want to get results fast fill out a complaint with paypal

Yes, file a complaint with ebay is the best way to get a power sellers attention quick.

udontknowme · « **Reply #6 on:** January 19, 2015, 06:56:57 PM »

not sure ive bought anything from atvgalaxy but just very recently i tried to buy something from oemcycles which seems to be a large seller on ebay. description said he had 9 items available so i used the buy it now option. couple days later they send a message saying the distributor is out of stock. i wasnt real happy and told them that. still they have that item for sale and it shows plenty in stock but in fact they have none in stock. first time ive ran into this problem and it was pretty irritating. the only good thing is they did refund my money immediatly

udontknowme · « **Reply #7 on:** January 19, 2015, 07:06:08 PM »

forgot to mention but i also purchased a item from atvunlimited which showed they had the item available. was supposed to ship already but it hasnt. so im betting it may turn into a situation like the oemcycles deal. im thinking theyll tell me their distributor is out of stock. although ive already paid for the item

bought another item from lytleracinggroup and the same deal. said the item was available in the description and should of shipped but hasnt.

i figured if it said the item was available then it was 100% that they had it. turns out that isnt the case. kind of pisses me off these places say they have the item but infact they dont

dem3500 · « **Reply #8 on:** January 19, 2015, 07:42:38 PM »

Yea I bet you will get a reply within 24 hrs if you file a PayPal complaint. Bad buyer feedback I'd detremental to these big eBay sellers. EBay had to make it this way cause of all the scammers getting away with selling crap and screwing people over

312R1 · « **Reply #9 on:** January 19, 2015, 11:04:07 PM »

The bumpers are back ordered. I have one ordered also.

beobe99 · « **Reply #10 on:** January 20, 2015, 03:27:47 AM »

ATV Galaxy is no joke in size, currently over 43k listed products and well over 100k feedback points @ 99.01 positive! My guess each sale goes to a different employee so something as simple as a sick day, vacation, or loosing someone could lead to what your going through. Try emailing them directly through their site which may be filtered through a Customer service type position. Worked for me and I got an apology and what size T-shirt do I wear.

F-Red · « **Reply #11 on:** January 20, 2015, 12:56:15 PM »

Quote from: muthahucker;48986

ATV Galaxy has still never responded to 3 emails requesting an update on its status.

I've never had a issue with them. You can call them. Phone Orders: 949.863.1418

Daniel370r · « **Reply #12 on:** January 20, 2015, 09:53:59 PM »

I asked then about some beadlock rings responded fast. Seemed very nice they gave me there store number. Alot of there feedback says what your saying tho. No response, never received, etc

dem3500 · « **Reply #13 on:** January 21, 2015, 09:51:14 AM »

There's 100 bad feedbacks in the last 12 months. That's pretty crappy but out of 25K some sales that's areound 1%. For a company 1% is an acceptable failure rate. Bad for the lots of customers but not bad for the seller. IMO he shouldn't sell stuff he doesn't have and there's no reason at all to not ship and not communicate with a customer but they will probably not fix their problem

JesseA420 · « **Reply #14 on:** January 21, 2015, 10:00:36 AM »

just call. too many ppl sit on waiting for emails these days when u could talk directly to them with a quick phone call.

also i do think its BS when people create ebay listings about parts without knowing if the warehouse they are middle manning for is out of stock or not. so aggravating.